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Managed Service

TechSyrup helps businesses like yours proactively manage, monitor and secure your Information Technology networks. You also need peak performance, 24/7 support, and solutions expertise.


Our Offerings


• Proactive network management
• Desktop support
• Remote monitoring
• Management of servers
• Asset and software management
• Performance and capacity monitoring


In today's IT environments, IT managers are charged
with managing remote server rooms and distributed IT assets at a "clicks' length" so that every problem is dealt in real- time, or even better, prevented through ongoing maintenance. This calls for a secure, simple yet cost-effective solution to manage the ever-growing list of remote access connections and protocols used by the IT administrator and his staff.

 

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IT Managed Services


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TechSyrup's Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes. This lowers the cost of ownership for your solution by reducing start-up costs, accelerating time to market and ensuring predictable operations costs. You can keep your IT staff focused on strategic, profitable technology projects while ensuring high service levels and trouble-free operations.

 

Let TechSyrup worry about your technology so you can stay focused on running your business. Free-up your IT staff to do what they do best: focus on strategic business
initiatives that make your organization more competitive and profitable.


We take a real-world approach to outsourcing. Rather than take over your environment, we use a lective-sourcing model that allows you to hire our services on a limited basis. We manage only the part of your IT environment you want managed, for the length of time you want it managed. We deploy people, processes, and technologies to address your unique needs for security, storage, and operations management.


Managed Services

• Infrastructure Management • Data Center Management • IT Help Desk / Desktop Support
• Virtualization & Consolidation • Unified Communications • Remote Monitoring

Infrastructure Management -Our comprehensive, industry-leading portfolio of infrastructure management services guarantees high reliability, round-the-clock availability, remote manageability, and optimum scalability. Our domain expertise spans diverse set of systems and technologies. Client’s can leverage Patni’s offshore service delivery centers to avail proactive and cost-effective solutions and gain quick return on IT infrastructure investments.

Data Center Management - Our Data Center Management Services division offers a wide spectrum of services covering Consultancy, Design, Implementation and Remote Management. Our delivery model adheres to ISO 27001 security standards and follows the ITIL framework for service delivery and service support.

IT Helpdesk / Desktop Support - Our proactive approach to Managed Services constantly refines your core infrastructure to minimize the need for desktop support. At the same time, we utilize enterprise-class computer support tools to support employee productivity efficiently and effectively. IT Help Desk services provide computer support, troubleshooting, and issue resolution during normal office hours via telephone support, remote utilities, or onsite support. Our help desk services address your employees' needs directly and immediately.

Virtualization & Consolidation - Whether you're just starting to investigate the benefits of virtualization or want to accelerate an implementation, TechSyrup's experienced experts will help. Our certified professionals will guide you through planning and implementation, working with you as closely as you need - and then hand you the keys when you're ready. Just ask us. We've been there. We'll answer your questions about standardization and integration of virtual infrastructure into your processes to maximize business benefits. From on-site proof-of-concept to configuration and knowledge transfers regarding managing a virtualized environment, we're ready.

Unified Communication - TechSyrup will identify VOIP business drivers; perform voice readiness evaluations; design and implement VOIP systems; and plan and implement wireless networking and handle email and PBX integration, wireless VOIP, audio/video conferencing and voicemail systems. Our offerings include:

  • IP Telephony
  • Unified Messaging (Microsoft Exchange, Email, Chat solutions)
  • Contact Center Solutions
  • IP PBX

Remote Monitoring - This proactive maintenance approach effectively mitigates network problems, often leading to fewer and less severe incidents. The key to our success is found in the 24 x 7 monitoring engine which quickly identifies and allows us to respond to outages and potential problems before they occur anywhere on the network.

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